Privacy Statement

We hate spam! We will NEVER share your name or contact information with 3rd parties. In order to complete your order, we must share certain information with our partners. For example, we must share your name and address with UPS so they can delivery your candles.

Please join our newsletter group if you would like us to notify you by email of special offers. If you agree to receive our approximately quarterly notifications and then you change your mind, please let us know. We will gladly remove your name from our mailing list.

We can be reached via e-mail at: CustomerService@BlackCreekCandleWorks.com

For each visitor to our Web page, our Web server automatically recognizes NO information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.